Transparency Helpline

Our goal is to achieve openness, trust and safety in our corporate, business and labor relations.

Alfa and its companies have engaged in efforts to provide more openness, trust and security to all corporate, commercial and labor relations.

In order to reaffirm the environment of transparency that exists at all Alfa companies and to promote its continuance, we have implemented the Transparency Helpline. This allows anyone to report any situation that does not appear to meet the standards of transparency, trust and/or security our companies demand.

You may voice your concerns personally or anonymously. And be certain that information provided shall always be deemed confidential. It is important that you express your remarks as clearly as possible and include all information available, in order for us to provide a thorough follow-up.

 

Send us your comments

Available 24/7 year round.

WhatsApp (in every country):

+521-812-353-9583
+521-812-353-9583
transparency@alfa.com.mx
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Call Toll Free

Argentina

0800-444-5685
0800-444-5685

Canada

1-866-238-2860
1-866-238-2860

Costa Rica

2430-9795
2430-9795

Dominican Republic

1-888-751-4724
1-888-751-4724

Ecuador

1-800-000-543
1-800-000-543

El Salvador

2527-8499
2527-8499

Germany

0800-180-8939
0800-180-8939

Guatemala, Honduras and Nicaragua

+52-818-748-2991
+52-818-748-2991

Mexico

01-800-265-2532
01-800-265-2532

Other European Countries

43-720-880-303
43-720-880-303

Peru

0800-54-109
0800-54-109

USA

1-866-482-1957
1-866-482-1957