Our goal is to achieve openness, trust and safety in our corporate, business and labor relations.

Alfa and its subsidiaries joined efforts to give more transparency, confidence and security to their relationships with companies and employees.

In order to maintain the transparency environment in our company we have created the “Integrity and Transparency Helpline”. You are encouraged to contact us via email or telephone whenever you want to address any situation you consider is not achieving the transparency and security levels that our organization requires.

Your comments may be submitted anonymously, but we encourage you to leave your contact information in case a follow up is needed. You can be sure that the information you provide will be kept completely confidential.

In order to conduct a full investigation, we need as much specific, factual information as possible.

Send us your comments

Available 24/7 year round.

Call Toll Free

Argentina
0800-444-5685

Canada
1-866-238-2860

Costa Rica
2430-9795

Dominican Republic
1-888-751-4724

Ecuador
1-800-000-543

El Salvador
2527-8499

Germany
0800-180-8939

Guatemala, Honduras and Nicaragua
+52-818-748-2991

Mexico
01-800-265-2532

Other European Countries
43-720-880-303

Peru
0800-54-109

USA
1-866-482-1957